In order to provide you with comprehensive information about the processing of your personal data, we provide you with the following documents:


Privacy Policy for Website Visitors

1. Person responsible

Physio & Sports Therapy Center GmbH
Health Center at Wellcom
Rodenbacher Chaussee 4
63457 Hanau
Phone: 06181-5049784
E-mail: info@psz-ipw.com
Website: www.psz-ipw.com

2. Data Protection Officer

Hannes Geist
Holbeinstrasse 4
63165 Mühlheim am Main
Phone: 06108-9138937
E-mail: datenschutzpsz@hage.gmbh

3. Collection and storage of personal data and the nature and purpose of their use

When you visit our website www.psz-ipw.com The browser used on your device automatically sends information to our website's server. This information is temporarily stored in a so-called log file. The following information is collected without your intervention and stored until it is automatically deleted:


  • IP address of the requesting computer
  • Date and time of access
  • Name and URL of the retrieved file
  • Website from which access is made (referrer URL)
  • browser used and, if applicable, the operating system of your computer as well as the name of your access provider

We process the above data for the following purposes:


  • Ensuring a smooth connection to the website
  • Ensuring comfortable use of our website
  • Evaluation of system security and stability as well as
  • for further administrative purposes

The legal basis for data processing is Art. 6 (1) (f) GDPR. Our legitimate interest arises from the purposes for data collection listed above. Under no circumstances will we use the collected data to draw conclusions about you personally.

b) When using our contact form

If you have any questions, you can contact us using a form provided on our website. You must provide a valid email address so we know who sent the inquiry and can respond to it. You can provide additional information voluntarily.

Data processing for the purpose of contacting us is carried out in accordance with Art. 6 (1) (a) GDPR on the basis of your voluntarily given consent.

The personal data we collect when you use the contact form will be automatically deleted after your inquiry has been processed, subject to statutory retention periods. We generally store the data for a maximum of six months after the inquiry has been completed.

4. Sharing of data

Your personal data will not be transferred to third parties unless this is necessary to process contractual relationships with you, there is a legal obligation or you have expressly given your consent.

5. Note on the use of Brevo for the newsletter

We use Brevo as our marketing platform. We use Brevo to send our newsletter. By completing and submitting this form, you agree that the information you provide will be transferred to Brevo for further processing. This processing will be carried out in accordance with Brevo's Terms of Use and Privacy Policy.

Further information on data processing by Brevo can be found in the Terms of Use and the Brevo Privacy Policy.


6. Cookies

Our website uses cookies. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not cause any damage to your device and do not contain viruses, Trojans, or other malware.

The cookie stores information related to the specific device used. However, this does not mean that we directly know your identity.

The use of cookies serves, on the one hand, to make using our services more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our site.

In addition, we also use temporary cookies to optimize user experience. These cookies are stored on your device for a specific period of time. If you visit our site again to use our services, it will automatically recognize that you have already visited us and which entries and settings you have made, so you don't have to enter them again.

We also use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offering for you. These cookies allow us to automatically recognize that you have already visited our site when you visit again. These cookies are automatically deleted after a defined period of time.

The data processed by cookies are necessary for the purposes mentioned to protect our legitimate interests and those of third parties in accordance with Art. 6 (1) (f) GDPR.

Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or so that a warning always appears before a new cookie is created. However, completely disabling cookies may prevent you from using all the features of our website. You can refuse or adjust your consent to the use of non-essential cookies via our cookie banner the first time you visit our site.


7. Rights of data subjects

You have the right:

  • Pursuant to Art. 15 GDPR, you have the right to request information about your personal data processed by us. In particular, you can request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected from us, and the existence of automated decision-making, including profiling, and, where applicable, meaningful information about its details.
  • to request the immediate correction or completion of any inaccurate personal data stored by us in accordance with Art. 16 GDPR;
  • to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
  • to request the restriction of the processing of your personal data in accordance with Art. 18 GDPR if you contest the accuracy of the data, the processing is unlawful but you refuse to delete it and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have objected to the processing in accordance with Art. 21 GDPR;
  • pursuant to Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another controller;
  • According to Art. 7 (3) GDPR, you have the right to revoke your consent at any time. This means that we may no longer continue the data processing based on this consent in the future and
  • pursuant to Art. 77 GDPR, to lodge a complaint with the competent supervisory authority. The competent supervisory authority is: The Hessian Data Protection Commissioner, Gustav-Stresemann-Ring 1, 65189 Wiesbaden.


8. Handling comments and posts

Our website does not offer features such as blog comments or guestbook entries. Therefore, no personal data is collected or processed in this context.


9. Use of 1&1 WebAnalytics

We use 1&1 WebAnalytics, a web analytics service provided by 1&1 IONOS SE. This service collects and stores data such as:

  • Referrer (previously visited website)
  • Requested web page or file
  • Browser type and version
  • Operating system used
  • Device type used
  • Time of access
  • IP address in anonymized form (used only to determine the location of access)

The data is collected either through a pixel or a log file. 1&1 WebAnalytics does not use cookies. All data is collected anonymously, so it cannot be traced back to you personally. Users' personal data is not stored. The legal basis for data processing is Art. 6 (1) (f) GDPR. Our legitimate interest lies in the statistical analysis of user behavior in order to optimize both our website and our advertising. You can object to the processing of your user data for analysis purposes by sending us a corresponding notification.


10. Use of Google Analytics

We do not use Google Analytics or similar tracking tools on our website. Therefore, no personal data is collected or processed in this context.


11. Use of social media plugins

Our website does not use social media plugins. No data is transmitted to social networks such as Facebook, Instagram, or Twitter.


12. Integration of Google Maps

Our website uses Google Maps. This allows us to display interactive maps directly on the website and facilitate convenient use of the map function.

By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. In addition, the data specified under point 3 of this declaration is transmitted. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish to be assigned to your Google profile, you must log out before activating the button. Google stores your data as user profiles and uses them for the purposes of advertising, market research and/or the needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles; to exercise this right you must contact Google.

The legal basis for the use of Google Maps is Art. 6 (1) (f) GDPR, whereby our legitimate interest lies in providing you with a convenient map display and orientation. Further information on the purpose and scope of data collection and processing by the plug-in provider can be found in the provider's privacy policy. There you will also find further information on your rights in this regard and setting options for protecting your privacy: https://policies.google.com/privacy?hl=de.


13. Right of objection

If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 (1) (f) GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR, provided there are reasons for doing so that arise from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right of objection, which we will implement without specifying a particular situation. If you wish to exercise your right of withdrawal or objection, simply send an email to info@psz-ipw.com.


14. Data security

During your visit to our website, we use the widespread SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser. This is generally 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is being transmitted encrypted by the closed key or lock symbol in the lower status bar of your browser.

We also use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments. Passwords and sensitive data are never stored or transmitted unencrypted.


15. Currentness and changes to this privacy policy

This privacy policy is currently valid and is dated November 2024.

Due to the further development of our website and the offers made thereon or due to changes in legal or official requirements, it may become necessary to amend this data protection declaration.

Datenschutzinformationen für Mitglieder, Kunden und Patienten

Physio- and Sports Therapy Center GmbH
Rodenbacher Chaussee 4, 63457 Hanau
Tel: 06181-5049784 | Fax: 06181-5049783 | Email: datenschutz@psz-ipw.de


1. Person responsible for data processing

The Physio- und Sporttherapie Zentrum GmbH, represented by its management, is responsible for processing your personal data.


2. Contact details of the data protection officer

You can reach our data protection officer at:

[Name of the Data Protection Officer]
Rodenbacher Chaussee 4, 63457 Hanau
Email: datenschutzanwalt@psz-ipw.de


3. Purposes and legal basis of data processing

We process your personal data for the following purposes:

  • Treatment and training implementation: Fulfillment of the treatment and training contract in accordance with Art. 6 (1) (b) GDPR.
  • Invoice: Processing for billing purposes with health insurance companies, billing offices or you directly.
  • Therapeutic documentation: Preparation of treatment reports and medical letters.
  • communication: Contact regarding appointments, treatments and information.

The processing of special categories of personal data (e.g. health data) is based on Art. 9 (2) (h) GDPR in conjunction with Section 22 (1) No. 1 (b) of the Federal Data Protection Act.


4. Recipients of your data

Your personal data will only be transferred to third parties if permitted by law or if you have consented. Possible recipients are:

  • Referring physicians and therapists
  • Health insurance companies and billing offices
  • Company Medical Service Hanau
  • Other authorized recipients in individual cases


5. Duration of storage

We retain your personal data only for as long as necessary to perform your treatment. Legal requirements require us to retain this data for at least 10 years after the end of treatment. In certain cases, such as X-ray records, longer retention periods may apply.


6. Your rights

You have the right:

  • To receive information about the personal data concerning you (Art. 15 GDPR).
  • To have incorrect data corrected (Art. 16 GDPR).
  • To have your data deleted, provided that there are no legal retention obligations to the contrary (Art. 17 GDPR).
  • To restrict the processing of your data (Art. 18 GDPR).
  • To object to the processing of your data (Art. 21 GDPR).
  • To receive your data in a structured, common and machine-readable format or to have it transferred to another controller (Art. 20 GDPR).

If you have given us your consent, you can revoke it at any time with effect for the future (Art. 7 Para. 3 GDPR).


7. Right to lodge a complaint with the supervisory authority

If you believe that the processing of your personal data is not lawful, you can lodge a complaint with the competent supervisory authority:


The Hessian Data Protection Commissioner
PO Box 3163, 65021 Wiesbaden
Tel.: 49 611 1408-0 | Fax: 49 611 1408-611


8. Data transfer to third countries

Your personal data will not be transferred to countries outside the European Union (so-called third countries).


9. Automated decision-making

Automated decision-making, including profiling, pursuant to Art. 22 GDPR does not take place.


10. Security of your data

We use technical and organizational security measures to protect your data from manipulation, loss, destruction, or unauthorized access. Our security measures are continuously improved in line with technological developments.


11. Currentness and changes to this data protection information

This data protection information is currently valid and is dated January 2025. Due to the further development of our offerings or due to changes in legal or official requirements, it may become necessary to change this data protection information.